top of page

REFUND POLICY

Last Updated: 17 Jan, 2024

Introduction

Oseas Impex aims to ensure customer satisfaction. This policy outlines the terms and conditions for requesting a refund.

Refund Eligibility

Refunds for defective products, shipping errors, or other valid reasons will be considered.
Customers must notify Oseas Impex of receiving the product within 5 days.

Refund Process

  1. Customers must contact our customer support at info@oseasimpex.com with their order details and reason for refund.

  2. Oseas Impex will review the request and may request additional information.

  3. Customers will be provided instructions for returning the product if the request is approved.

Timeline

Refund requests must be made within 14 days of product delivery.

Exceptions

Refunds will not be provided for customized or made-to-order products.

Contact Information

Contact our customer support at info@oseasimpex.com or +91 937 693 2126 for refund inquiries.

bottom of page